Terms & Conditions
Updated Oct 2026
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These terms apply to services provided by Early MBA Ltd, trading as Leadearly (company number 11189330), 11 Phillimore Place, London W8. Contact: hello@leadearly.co.uk.
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Your right to cancel and immediate start
If you book with us online, by email or by phone, you can cancel within 14 days of booking for a full refund. To help you beat tight university application deadlines, we begin your admissions services immediately upon booking. By accepting our terms at checkout or replying 'I agree' via email, you explicitly request us to start work within this 14 days window. If you choose to cancel during these 14 days, we will refund what you paid less a proportionate charge for the work already done. If the service has been fully provided within the 14 days, you will not be able to cancel it.
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Packages
Packages are a commitment of our time and expertise across your application cycle. They are not sold by the hour.​
​Once your 14-day statutory right to cancel expires, the package fee is non-refundable. This applies if your deadlines change, you decide not to apply, or you do not use all of the support included.
If you ask us to start within the 14-day cooling-off period and then cancel, you will be charged a proportionate fee for the work delivered up to the point of cancellation (including the value of any strategy sessions held or documents reviewed), and the rest will be refunded.​
If your plans change, you may transfer your package once to the next application cycle, by emailing us before your first application deadline.​
If we cancel your package or cannot provide the agreed support, we will refund the part we have not delivered.
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Payment and split payments
You can pay in full when you book, or, if we agree this with you in writing before you book, in split payments.
If you pay by split payment, you authorise us to charge the card you used at booking on each date set out in your booking confirmation. We will not take any payment other than those agreed, unless you authorise it separately.
Your card details are stored securely by our payment provider, Stripe. Leadearly does not see or hold your full card number.
To update your card or ask about your payments, email hello@leadearly.co.uk at least 3 working days before the next payment date.
If payment is not received by the due date, we reserve the right to suspend all consulting services upon 48 hours' written notice, until the balance is cleared in full.
Paying by split payment does not change your right to cancel or to a refund. If you cancel, we will stop all future payments and refund any amount owed to you under these terms. If you owe us for services already provided, we will tell you the amount in writing.
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Consulting sessions
Either party may cancel or reschedule a session with at least 48 hours’ notice at no charge.
If you give less than 48 hours’ notice, we will charge 50% of the session fee. If you give less than 24 hours’ notice, or do not attend, we will charge the full session fee.
If we cancel or reschedule with less than 48 hours’ notice, you may choose a new session at no extra cost or a full refund for that session.
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Refunds
We will make any refund within 14 days, using the payment method you used, unless you agree otherwise.
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Outcomes
We give expert advice and support, but admission decisions are made by the schools. We cannot guarantee that you will be offered a place or a scholarship.
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Missed Deadlines & Liability
University application deadlines are strict. If we pause your services because you did not pay on time, we are not responsible if you miss a deadline, submit your application late, or get rejected by a university. You accept full responsibility for any delays caused by your late payment.
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Complaints
If you are unhappy with our service, please email hello@leadearly.co.uk and we will respond within 14 days.
Your statutory rights
Nothing in these terms affects your legal rights as a consumer. These terms are governed by the law of England and Wales.
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