Terms & Conditions
Updated May 2023
7 Day Cancellation Period for all courses
Cancellations made within 7 days of registration will only be eligible for a refund.
If the time between the registration & the course start date is less than 15 days or if you wish to cancel your booking after the 7 day cancellation period then the standard cancellation & refund rules (as specified below) shall apply.
After the 7 day cancellation period, any cancellation made will not be eligible for a refund but instead will be eligible for credits which can be used for future courses.
Cancellations made 15 days prior to the start of the course will receive credits worth 100% of the course fee.
Cancellations made 10 days prior to the start of the course will receive credits worth 75% of the course fee.
Cancellations made 5 days prior to the start of the course will receive credits worth 50% of the course fee.
Cancellations made 2 days/48 hours prior to the start of the course will receive not receive credits.
To cancel a course booking, you must inform us by calling us on +44-2071297549 (UK) or emailing firstname.lastname@example.org
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.
A minimum of 24 hours’ notice is required for cancellation or rescheduling of any session, by either party.
Where less than the required minimum notice is given by the client, they should expect to pay for half (50%) of the cost of the planned session, plus any agreed expenses already incurred in respect of the session.
Where the Student fails to attend a session (if properly arranged and agreed upon beforehand) without at least two hours’ notice, they will be liable for the full value of the planned session.