Terms & Conditions

Updated Mar 2025

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Consulting Services

 

A minimum of 48 hours’ notice is required for cancellation or rescheduling of any session, by either party.

 

Where less than the 48 hours notice is given by the client, they should expect to pay for half (50%) of the cost of the planned session. Where less than the 24 hours notice is given by the client, they should expect to pay for the full cost of the planned session.

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Courses 

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Cancellations made within 7 days of registration will be eligible for a refund.

 

If the time between the registration & the course start date is less than 15 days or if you wish to cancel your booking after the 7 day cancellation period then the standard cancellation & refund rules (as specified below) shall apply.

 

After the 7 day cancellation period, any cancellation made will not be eligible for a refund but instead will be eligible for credits which can be used for future courses.

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Cancellations made 15 days prior to the start of the course will receive credits worth 100% of the course fee.

Cancellations made 10 days prior to the start of the course will receive credits worth 75% of the course fee.

Cancellations made 5 days prior to the start of the course will receive credits worth 50% of the course fee.

Cancellations made 2 days/48 hours prior to the start of the course will receive not receive credits.

 

To cancel a course booking, you must inform us by emailing hello@leadearly.co.uk

 

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.

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